Returns & Exchanges
At Token Jewelry, we want you to love your handcrafted pieces; however, if you are not completely satisfied, we accept returns on unworn items within 30 days of delivery. Please note that custom-stamped jewelry and final sale items are ineligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your jewelry in its original packaging to ensure it remains protected and untangled during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your return package.
- 4.Receive Your Refund
Once our studio receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.