Returns & Exchanges

At Token Jewelry, we want you to love your handcrafted pieces; however, if you are not completely satisfied, we accept returns on unworn items within 30 days of delivery. Please note that custom-stamped jewelry and final sale items are ineligible for return or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online return portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack your jewelry in its original packaging to ensure it remains protected and untangled during transit.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and affix it to the outside of your return package.

  • 4.
    Receive Your Refund

    Once our studio receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.